MediLeave

Doctors are online. For emergency, call 000

Get your Medical Certificates Online, Connect with an Online Doctor

Google rating badge – 4.9 out of 5 stars based on verified patient reviews
4.9 Rating

Get your Medical Certificates Online, Connect with an Online Doctor

Google rating badge – 4.9 out of 5 stars based on verified patient reviews
4.9 Rating

Which Telehealth Appointment Do You Need Today?

Online Medical Certificate Service

from

$15.95

Medical Certificates

AHPRA Registered Australian Health Practitioner

$39.95

Telehealth Consultation

(Standard Consult- up to 8 minutes)


Online eScript and Prescription Repeats

$24.00

Online Prescriptions

Online Specialist Letter Referral Service

$29.00

Referral to a Specialist

Pathology and Online Blood Test Referral

$24.00

Request a Blood Test

Online Travel Health Advice and Vaccinations Australia

$39.95

Travel health advice

*Waiting times can vary during peak times

How does telehealth work with mediLeave?

Online medical certificate for work or study issued by AHPRA-registered doctors

Request a Service

Answer a few questions in less than a few minutes.

Australian telehealth doctor providing telehealth medical certificate to a patient

Consultation

An Australian AHPRA-registered doctor/Healthcare Professional will review your request and conduct a consultation with you.

person at home receiving an online medical cert via MediLeave Telehealth appointment

Get Your Healthcare Delivered To Your Phone

If approved, get your medical certificate, referral, or script sent straight to your phone

Why do Aussies Choose MediLeave

AHPRA Registered Australian Health Practitioner

AHPRA-registered Doctors

Get peace of mind speak and speak with trusted Aussie doctors. Every telehealth appointment is with an Australian-based doctor registered with the Australian Health Practitioner Regulation Agency.

Fast online medical certificates available 7 days a week 24 hours a day

Available 24/7

Request Medical Certificates Online from Australian Doctors 24/7

Icon representing same day telehealth consultations available

Same Day Appointments

Skip the waiting room with our convenient same day appointments-day or night

Affordable online doctor consultations and medical referrals with no hidden fees

Affordable

Quality healthcare you can afford, conveniently and hassle-free, day & night. Available after hours and weekends at no extra cost

Comprehensive telehealth clinic icon for online medical certificates, prescriptions, and specialist referrals in one place

One-stop Online Clinic

Complete GP service- medical advice,Medical Certs,scipts online, online blood test referrals, travel health and more

Secure and Private Medical Data Encryption

Secure

Backed by 256-bitbank grade security and encryption

Trusted Telehealth Reviews: Why Patients Choose MediLeave

Australian-based medical team

Committed to Quality Care

At MediLeave we connect you with experienced, AHPRA registered Australian-based doctors and healthcare professionals who support you through every phase of your health journey.
Our Partner medical professionals deliver personalised care grounded in empathy, respect, and reliability.
The team is also available after hours and on weekends at no extra cost

Commonly used telehealth consults

Family Planning

Frequently asked questions about our Online Clinic

Telehealth involves you consulting a doctor or other healthcare practitioner remotely to assess symptoms, provide medical advice, and plan treatment. According to the Medical Board of AustraliaTelehealth consultations can include “video, internet or telephone consultations“, and “can be used to provide triage, diagnosis, treatment and preventive health services. This service provides a convenient and accessible way to receive medical care without needing to visit a clinic in person. Telehealth services have become popular due to their ability to provide timely and efficient healthcare, especially for those with busy schedules or limited access to traditional medical facilities. Telehealth has played a critical role in ensuring the continuity of care for hundreds of thousands of Australian patients and services such as MediLeave allows patients to get the healthcare they need, where and when they need it.

With MediLeave, the nearest doctor is right in your pocket. You no longer need to search for local clinics or wait for an available appointment. Our platform connects you with AHPRA-registered doctors Australia-wide via telehealth. Simply complete a quick online questionnaire from home, and a doctor will review your request and contact you directly. It’s healthcare that moves with you, wherever you are in Australia.

Yes. However, you will need to provide us with your Individual Health Identifier (IHI) which can be obtained from IHI – Services Australia. This can be created by any foreign passport holder with valid Australian visa.

We offer highly competitive flat-fee pricing for medical services that is often cheaper than out-of-pocket expense on Medicare-funded services. The Australian Government does not permit Medicare rebates for any telehealth provider where a face-to-face consultation has not previously occurred in the last 12 months. This means you cannot claim your MediLeave consultation with Medicare. 

You can trust MediLeave. Every MediLeave doctor is an AHPRA-registered and fully-insured doctor based in Australia who will adhere to the highest clinical standards. All medical certificates will have the doctor’s AHPRA registration number and your doctor’s prescriber number will be included on any prescription that is prescribed . A doctor’s provider number can also be provided if required for private insurance claim purposes.

You can speak to our AHPRA-registered Partner Doctors about anything you’d speak to an in-person doctor about. Our Partner Doctors are on hand to help with things like medical certificates, new and repeat scripts, specialist referral letters, sensitive topics (like pregnancy matters, STIs/STDs, thrush, and UTIs), and more. We’re here to help! 

If you’ve run out of your regular medication or you require a new medication you can request a script from our doctors at a telehealth consult for over 300 medications. If a script is approved, a QR code will be sent to your phone and/or email address. You can take it to any pharmacy for dispensing. Please note though that our doctors can not provide prescriptions for certian medications via telehealth, such as Schedule 8 medicines, addictive medicines, ADHD medication and weight loss injections. All prescriptions are at the sole discretion of the doctor and provided only if deemed suitable for your condition.

The doctor will make up to three attempts to call you on the number you have provided, so please try to keep your phone free. They may call you from a private number (you won’t be able to call the doctor back on this number).

You don’t have to with MediLeave. You can simply consult with an AHPRA-registered Partner Doctor from anywhere in Australia right from your phone. Our online medical certificates are provided via a telehealth consult. Although ‘tele’ is in the name, all you need to do is complete a quick questionnaire, and a Partner Doctor will review your request and contact you with any follow up questions. It’s hassle-free and convenient.The doctor will make up to three attempts to call you on the number you have provided, so please try to keep your phone free. They may call you from a private number (you won’t be able to call the doctor back on this number).

In most cases, you’ll receive a call from the doctor within an hour of making a request. However, keep in mind that the doctors are online 6am to midnight and demand can fluctuate.

For a MediLeave telehealth appointment, you really don’t need much—just a few basics to keep things smooth and stress-free:

  • Device: A smartphone, tablet, laptop, or desktop computer. Anything with a camera and microphone works.
  • Internet connection: A stable Wi-Fi or mobile data connection so the video doesn’t freeze or drop out.
  • Camera & microphone: Most devices have these built-in, but if you’re using a desktop, you might need a webcam and mic.
  • Quiet space: Somewhere private and quiet so you can chat comfortably without distractions.
  • No software needed: Our telehealth platform run through your browser—no setup required!

 

We don’t currently offer the option to choose a specific Partner Doctor for your call. However, all of our Partner Doctors are AHPRA-registered, fully qualified, experienced, and committed to providing excellent care. Each doctor also has secure access to your medical history (if you’ve used MediLeave prior), which helps ensure continuity of care and a smooth experience—no need to start from scratch every time. You can feel confident knowing that whoever you speak with will do their very best to support you.

At this time, we don’t offer the option to request a specific time for your consultation with a Partner Doctor.

That said, we do offer morning, afternoon, and evening time slots, 7 days a week giving you the flexibility to choose a general time of day that works best for you when booking. During particularly busy periods, there may be some delays, but rest assured our Partner Doctors are working hard to reach you as quickly as possible.

Our Partner Doctors will attempt to call you up to 3 times. If you have missed the calls from the doctor, email us at info@medileave.com.au or call us at 03 7047 92 44 ( phone hours 9am-5pm weekdays) to arrange an alternative appointment. 

Technical Support & Connection Issues

We aim for a seamless experience, but technology can occasionally be unpredictable. If you encounter issues with your connection, here is how to resolve them quickly:

  • Missing Consultation Link: Check your junk or spam folder first. If it’s not there, email us on: info@medileave.com.au to have a new email and SMS link sent to you.

  • Issues Joining the Waiting Room: Refresh your browser page. If the issue persists, close the window and re-click the original link from your SMS or email.

  • Disconnected or Closed Page: Don’t worry—simply click your original consultation link again to jump back into the session.

  • Doctor Has Not Joined: If the doctor hasn’t joined the call, please contact our  support team at info@medileave.com.au for an immediate update or a new link.


Video & Audio Troubleshooting

If your camera or microphone isn’t working during your call, follow these quick steps:

  1. Grant Permissions: Ensure you have clicked “Allow” when your browser or the app asks for camera and microphone access.

  2. Check App Interference: Close other apps that might be using your camera (like FaceTime, Zoom, or Teams).

  3. Switch Browsers: Try to use another web browser.

  4. Network Stability: Switch from a weak Wi-Fi signal to 4G/5G, or move closer to your router.

  5. Restart: A quick restart of your browser or device often clears minor software glitches.


Device & Browser Compatibility

MediLeave is designed to work on almost any modern device. You can join your telehealth call via:

  • Smartphones & Tablets: iOS  and Android.

  • Computers: Windows or Mac using Chrome, Firefox, Safari, or Edge.

  • Requirements: A functional camera, microphone, and a stable internet connection.

Need further Help? Our support team is available at 03 7047 92 44 ( phone hours 9am-5pm Mon-Fri AEST) or email us at: info@medileave.com.au

Get Quality Care From Anywhere